Inwood Family Dentistry in Dallas, Texas

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• Nicole Kaspar

  Posted Sep, 08 2019

  Since my January 2015 root canal, I've had 5 permanent crowns put on and 10 or so temporaries, all which fell off within days or weeks, with the exception of 1 permanent that lasted 6 - 7 months. The 3 dentists that have worked on me seem nice and like they are truly trying to resolve the issue but they never can make it stay and the office staff and scheduling people do not care about your time whatsoever. I've been miscedhuled on so many different occasions. I show up when they say to come after being rescheduled and the doctor doesn't even show up, or he won't be in until an hour later. or the crown has come in incorrectly, so I'm taking off work for no reason and nothing is done. Nobody called me back for 2 weeks regarding my permanent crown once, and they never seem to know what I've come in for, even though I've explained it over the phone before showing up. ME THE DAY BEFORE "My crown fell off again"....THEM AT APPOINTMENT: "so you are just here for an emergency? Oh look the crown isn't there" they also broke off my bottom permanent retainer (that's been there since 2003) doing a routine cleaning that took three tries to actually make stay again.
  
  I lose money every time I take off of work for these appointments that have now numbered over 15-17. The total has mounted into the thousands at this point. Please go somewhere else where your money and time is better spent.

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